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Can you explain the role of the Scrum Master and how it differs from that of a Project Manager in traditional project management?

Posted by SCRUMstudy® on July 25, 2024

Categories: Agile SBOK® Guide Scrum Scrum Guide Scrum Team

A Scrum training session is an immersive learning experience designed to introduce participants to the Scrum framework and its application in Agile project management. Led by experienced trainers or Scrum Masters, these sessions typically cover the fundamental principles of Scrum, including roles (Scrum Master, Product Owner, Development Team), events (Sprint Planning, Daily Stand-ups, Sprint Review, Sprint Retrospective), and artifacts (Product Backlog, Sprint Backlog, Increment). Participants engage in interactive activities such as simulations, case studies, and group discussions to reinforce their understanding of Scrum practices and principles. The training session aims to equip attendees with the knowledge and skills necessary to effectively implement Scrum in their teams, fostering collaboration, transparency, and iterative improvement in project delivery.

SCRUMstudy Training Sessions provide comprehensive and structured learning experiences designed to equip participants with a deep understanding of Scrum practices and principles. These sessions cover key concepts such as the Scrum framework, roles, artifacts, and ceremonies, ensuring that attendees are well-prepared to apply Scrum in real-world scenarios. Led by experienced instructors, the training combines theoretical knowledge with practical exercises, promoting active engagement and collaborative learning. SCRUMstudy's globally recognized certification programs, like the Scrum Master Certified (SMC™) and Scrum Product Owner Certified (SPOC™), validate the participants' expertise, enhancing their professional credibility and career prospects in agile project management.

Scrum training and consulting services offer comprehensive support for organizations seeking to adopt or improve their implementation of the Scrum framework.

Consulting as a function revolves around projects. Consultants work on a variety of projects – sometimes even concurrently. In addition, they invariably have to deliver very high quality deliverables in tight deadlines. When such consulting assignments are not managed well, they invariably results in late nights for consultants, giving rise to numerous stories about how consultants get burned out soon. With Scrum, consultants can complete high quality deliverables on time without burning the midnight oil. Let’s see how.

Let’s say the consulting team is tasked with the project of designing a launch strategy for a new car model. How can it use Scrum? Well, it actually is quite simple (one of the basic objectives of Scrum – to keep it simple). You start off with stating the project vision – developing the strategy to launch the car in a defined area, say, the state of California. Then you need someone to spearhead the whole project – the Scrum Master. He/she will decide who all will be part of the Scrum team. These have to be people who will actually be doing the various tasks in the project and not the ones who simply have an interest in the project. However, the client, who is a key business stakeholder in the project, needs to be involved in developing the project vision.

So now you have the people who will be working on the Scrum project. What next? The team needs to understand the customer requirements. These are defined in the form of User Stories. In our case, two of the user stories might be ‘I need customers to test drive our car’ and ‘I need to inform our customers in an easy to understand manner, the various performance specifications of the car’.

The User Stories are approved and entered into what is called the Prioritized Product Backlog. It is the master document which guides the team in the project. It contains the User Stories and the tasks which are required to fulfill the requirements for each of the user stories. So in our example, the first User Story about test drives will include tasks like ‘Design the showroom layout to highlight the test drives’, ‘Decide the communication strategy for the client’s customers’, ‘Develop the feedback metrics’, ‘Decide on the tasks to be performed by the salesperson before the test drive’, etc. It then decides on a Release Planning Schedule which lays out the schedule of shipping out completed deliverables to the customers. The team then estimates the time required for the various tasks. Based on the above, a collective decision is taken on which all tasks will be taken up in the first round – called Sprint in Scrum. A Sprint duration can vary from a week to a few weeks.

The team then works on completing the tasks in a particular Sprint. To ensure that things are on track, the Scrum team has a Daily Standup Meeting which is time-boxed to normally 15 minutes to half an hour, in which all the members stand around and discuss the status of the different tasks. Given that consulting teams generally don’t have rigid hierarchies and do interact on a daily basis, the Daily Standup Meetings would be a more structured way to conduct their daily interactions. Tasks are entered in post-it notes and stuck on to a whiteboard with 3 columns – ‘To be done’, ‘In Process’ and ‘Completed’.  The team works on the tasks from the first column to the third column. At the end of a Sprint, when the team has hopefully completed all the tasks, a Sprint Review Meeting takes place where the team discusses what went right and what are the improvement opportunities. At designated points in time as laid out in the Release Planning Schedule, the team ships out completed deliverables to the client, which generally includes a call with, or a presentation to the client.

This process continues till all the deliverables and tasks are completed in the consulting project. The high level of involvement and communication involved in the Daily Standup Meetings is the key to an effective implementation of Scrum. Thus, by following the above process, consulting teams can ensure speedy completion of projects with high quality outputs without getting bogged down by a lot of documentation and processes.

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